Information pursuant to § 5 DDG (Digitale-Dienste-Gesetz).
Provider
The Lucas Agency GmbH
Am Kabellager 11
51063 Köln
Germany
Represented by
Managing Director (Geschäftsführer): Philip Janzen
Contact
Email: legal@socialix.ai
Phone: +49 1511 1040712
Point of contact (Articles 11 and 12 DSA)
Under Regulation (EU) 2022/2065 (Digital Services Act) we designate the following single electronic points of contact.
For authorities of the Member States, the European Commission and the European Board for Digital Services: legal@socialix.ai
For recipients of the service: support@socialix.ai
Communication with us is possible in German and English.
To report illegal content, use our report form, or write to legal@socialix.ai. For copyright claims specifically, the form on our Copyright and Notice-and-Takedown page collects the extra details a valid notice needs. All three reach the same review queue.
Commercial register
Registered at the Amtsgericht Köln,
Registration number: HRB 127141
VAT identification number
VAT ID pursuant to § 27a UStG (Umsatzsteuergesetz): DE463444905
Responsible for content (§ 18 Abs. 2 MStV)
Philip Janzen
Am Kabellager 11, 51063 Köln
EU dispute resolution
The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/. You can find our email address in the Contact section above.
Consumer dispute resolution / arbitration board
We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle).
Liability for content
As a service provider we are responsible for our own content on these pages in accordance with general law (§ 7(1) DDG). Under §§ 8–10 DDG, however, we are not obligated to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under general law remain unaffected; any such liability arises only from the point in time at which we become aware of a concrete infringement. Upon becoming aware of corresponding infringements, we will remove this content promptly.
Liability for links
Our offering contains links to external third-party websites over whose content we have no control. We therefore cannot assume any liability for this external content. The respective provider or operator of the linked pages is always responsible for their content. We will remove such links promptly upon becoming aware of any legal infringement.